RootsTech 2019 Review

Psssst….RootsTech is back, Y’all…in a BIG way – so spread the word! Not that it was ever really gone – but the bad reports from last year had me worried. Despite my inclination to be a wordy blogger – I must admit I am almost speechless where RootsTech 2019 is concerned. This year’s conference surpassed my grandest expectations – and I can safely declare that this was (by far) the best one I’ve experienced yet.

To be clear, there was never a point when I could not get into a class, nor felt overwhelmed by crowds, nor had to stand in line for anything – except at the concession stand for lunch one day – which is to be expected, and even that was only about 10 minutes. The attendance totals have been in for about a week, and the general conference numbers hit over the 15,000 mark (with over 23K for Family Day) – signaling a rousing success, as usual.

For those of you who did not get to attend this year, here are a few changes that I think made a significant impact:

    1. Conference badges by mail: This meant many of us walked into the Salt Palace ready to hit sessions, instead of standing in line to pick up packets. Lanyards, badge cases, and conference bags were in multiple places throughout the Palace, making pick-up a breeze.
    2. Spreading out – By placing check-in over on the far side of the Salt Palace, along with a few of the sessions, there was more breathing room. Heading over in that area brought back memories from the early years when RootsTech was only on the north side of the Palace. Look how far it has grown!
    3. No badge scanning, except for lunches and labs. No session lines, and no one chased you out if your next session was in the same room.
    4. Opening sessions at 11am – Some folks grumbled about this, but not me – I loved this change! This allowed folks to wonder over there to find a seat in their own good time – instead of everyone running over to find a seat first thing in the morning. I am not a morning person, and getting to the 8am sessions is hard enough – but with a half hour to get over there after the earlier morning sessions, I didn’t feel rushed. Besides, once the lights go dark and you’re enjoying the festivities, you have no idea what time it is. Plus, after the program is over, folks are in a festive mood, and enjoy talking with each other – they can go to lunch, hit the exhibit hall, engage with fellow attendees, or plan for the afternoon sessions – instead of rushing off to the next session. This change also means the livestream opening sessions were hitting the central/eastern time zones around lunch time – making contiguous enjoyment (and social media engagement) more possible.
    5. Easy to identify, helpful staff – perfect number ratio of helpers to attendees. If I needed help, they were always just a few steps away – and very attentive.
    6. Great signage! Vertical and horizontal signage everywhere – even under your feet!

Highlights:

One of RootsTech’s greatest strengths has been the electric atmosphere of inspiration that builds each year and leaves you with the impression that you serve a great purpose – and that with the right knowledge, skills, and tools, you can achieve your genealogy goals. Obviously, the inspirational opening sessions always provide highlights, and become some of the best memories of the conference. And the sessions are amazing! But here are a few others:

The Find Relatives at RootsTech Game – If you had ever entered even a small amount of generational information in the Family Search Family Tree, you were connected to the cousin three ring circus. But what a hoot it was! As the conference grew, there were over 9,000 people participating, and I matched as a cousin to over 2,500 of them – including David Rencher and Crista Cowan! One of the funniest moments was when I connected to a local Kentucky genealogist whom I’ve known for years, and live within 10 miles of, and who comes to RootsTech every year – Here we are – our cousin selfie! :

Me and my Kentucky “Cousin”, Tom Beatty!

The SLVGS Board trying to wrangle new members at the Unconferencing Table – It was so much fun to work with these dedicated folks whom I’ve only met previously as virtual avatars. We connected with several potential new members at the Unconferencing area.:

SLVGS Board Members: President, Miles Meyer, Vice President, Sue Taylor, and Secretary, Cheri Daniels.

Giving My Presentation on Consumable Genealogy – Such a great engaged crowd – they seemed to really have fun with the examples of packaging genealogy bites into consumable portions for print or social media. My largest crowd ever, at about 400 – and the tech staff/room monitors were wonderful. This was my second time speaking at RootsTech, and it was a fantastic experience, as usual!:

The Discovery Zone Heritage Toys (Also in the library) – These toys were also active if you participate in the Family Search Family Tree – I felt like a kid again with all of these cool discovery tools. Sometimes, it’s very revealing to step back and look at your family data to see the worldwide connections. My only gripe, was that I spent a couple of hours playing in the library Discovery Center with the same toys, and my fun elements produced that day were never emailed to me – huge bummer! I was only sent the location images.:

The DNA Learning Center – Introductory DNA sessions to help with this topic: Always crowded, with loads of mini-sessions, various speakers, with helpful videos and knowledgeable staff.

The RootsTech Store: I LOVE swag! And even when it’s not free swag – I am very willing to purchase more! It was a nice open store, easy to shop with so many cool options! My suggestion for next year – Please produce a sweatshirt or hoodie! It’s cold in SLC in late February! I would have snapped that up! Hey, RootsTech officials – you might want to create an online store of RootsTech swag – I’d seriously send my family members there to fill up my Christmas wish list!

The Demo Theater: Smaller than previous years, and hidden towards the back – but always crowded. I always learn a lot in this space while I’m taking a breather in a very comfortable environment. They also have door prizes, BTW.

The Ancestry Photo Booth – and their wonderful cookies!: Confession: At first, I kinda rolled my eyes at this – but then thought, hey, I’m kinda dressed up and I had a new find to share, so I gave it a try. The result, in this glamorous backdrop, was pretty awesome! They not only sent me the digital image they took with their beautiful professional camera, but also a lovely print to take with me – topped off with an amazingly tasty cookie! Well played, Ancestry! Well played!

Meeting up with genie friends, as usual: I always love meeting old and new friends!

Added Bonus: Researching in the library!: We flew in a few days early to research for hours and hours – and I regret nothing!! Always a fantastic time – and so much brought back to add to my tree. Some serious brick walls damaged in that library! I’m still processing all that I brought home.

Hiccups – I didn’t encounter too many hiccups this year – and have declared this to be the best RootsTech yet – but if pressed, Id have to identify the following as my least favorite elements:

Unconferencing Sessions: I had not been to RootsTech in a few years, and my memory of the Unconferencing area was drastically different than I encountered this year. Gone were the small curtained off areas where you could talk to a group or even present something on the provided board, or diagram ideas. This concept has now been relegated to 8 tables crammed into the space of about two booth footprints. Really didn’t like this shrinkage, and while I did see groups using it – it was also placed in the very back of the exhibit hall instead of in the front where it used to be. Most people I talked to never found its location, and with very little signage – I would say this looks like the last year for the Unconferencing area – as I’m pretty sure we were witnessing the death knell. Some of the presenters mentioned their disappointment with the size and location in our Facebook group – but also complained about the name – saying it was unfriendly, and not appealing. Perhaps it could be resurrected as something slightly different? Break-out sessions perhaps? Obviously, the large exhibitors enjoy great success with their own areas of demos and discussions – so the concept is not a bad one. But it would be nice to have a more tailored area for folks to discuss genealogy issues – or meet up with speakers after their sessions, or programmers to discuss concepts with users (as was its initial purpose.) Conversely, I also understand usage and statistics – if people weren’t using them in the previous years, I can understand the reduction.

Access and Preservation Track on Wednesday: While this was a nice set of small, targeted sessions, I think many people misunderstood its purpose. As a librarian with special collections/archival training, I was going to attend this, no matter the purpose – but after squeezing in to the last couple of seats at 8am, and then watching the attendance bleed out like a trauma victim – until there was only about a third of them left – was a red flag that most people didn’t understand the intended focus. As a whole – I would say this was RootsTech’s version of “Librarians Day” – or “Digital Archivist’s Day” – etc. Which makes all of this more intriguing. With the huge crowd coming in to learn about “Access and Preservation” – regular folks who were not information professionals – doesn’t that indicate that the general genealogy crowd is very interested in preservation and access – for their own collections? Perhaps? Or were they wanting to learn more about the efforts being made to place more unique material online? Or did they want to learn more about digitization best practices? This is an area RootsTech should investigate. It sure caught my attention when thinking about this after the event.

Demo Stage: Thank heavens it hasn’t changed too much – but again, it’s been shrunk, and placed in the back, instead of being a focal point of festivity for the Exhibit Hall. Gone is the soda fountain bar and popcorn – and gone is the concept of walking around and hearing some of what was being demoed. I’m guessing that was the problem. As the Exhibitors have adopted their own demo areas and engagement clusters with microphone and large screens, their sound would be in competition with the Demo Stage instructors, and that would not be pleasant for the big sponsors. At least the comfy chairs and couches were still there – along with some really nice door prizes for those who sat through the individual demos.

Daily Sheets: They announced that there would be daily handouts with the general session info, as well as a list of the most popular classes that day. Ummm, first of all, I never found any of these sheets, until I stumbled upon a small pile on the very last day for Family Day. To be fair, I didn’t look super hard for them during the regular conference days. However, I’m not sure about plucking out a handful of sessions to highlight as “popular”. That could go one of two ways – either it drives a ton of people to these sessions, resulting in overcrowding, or it drives people away since they want to avoid the large crowds if possible. Plus, as a speaker, the speaker liaisons, kept trying to avoid giving us room capacity and info on popular sessions because they said they didn’t want to make other speakers feel less worthy by identifying popular sessions based on topic, speaker and/or room size. But then each day, they were highlighting popular sessions to hand out to everyone. Since we all have the app and the conference booklet outlining the offerings of each day – I don’t think they need these daily sheets – and I’m sure they could save a little money in printing.

Next Steps:

RootsTech is not really over – you have several options to take in more of this conference over the next several months: Watch the canned livestream videos; Download the Syllabus Material; Explore the Exhibitor List – and prepare to watch more when the international version of RootsTech premiers in London in October!

“A whole lot of healing going on.” Family Search’s Donation to the IAAM – Go Watch this video!

This type of experience is unparalleled, and should be experienced in person at least once. Obviously, for continued inspiration and exposure to the most current genealogy tech tools, it is encouraged to attend as frequently as possible. However, as a tech conference, RootsTech has ensured that there are multiple remote methods for attending virtually. Not only can you sit at home and watch several of the videos for free, but this year they also offered a virtual pass that allowed you to enjoy 18 sessions from the comfort of your own home. Coupled with the exhibit hall list for traversing via websites at your leisure, and syllabus material you can download, #notatrootstech folks have a buffet of learning opportunities available.

BTW, Next year is RootsTech’s 10th anniversary! Theme: The Story of You! Make plans to attend – I’m sure this will be a grand and unforgettable party!

RootsTech Revelry: My Top 10 Tips for Having a Great Time!

Everybody loves a great party, but a genealogy party….that’s an event to be reckoned with! We are a little less than a week away from genealogy’s biggest annual shindig. In my part of the country, shindigs are epic, and RootsTech does not disappoint. In fact, as we draw closer to the event, the energy builds, and we all feel like kids on Christmas Eve. I have been to several RootsTech conferences in person, from the very first one, as both attendee and presenter, and I have always been surprised about the mixed reaction this conference receives. Folks either love it or they hate it – and I fall firmly in the “love it” camp. But perhaps, some of the grumbling comes from a different set of expectations? It is completely unlike the other national genealogy conferences out there. Simply because it’s supposed to be different. The more attendees understand its underlying purpose as a conference, I think the more they would say “vive la différence”!

From the very first year, RootsTech had aspired to be the genealogy tech sandbox or playground – a place where programmers and users could get together to explore what worked in our industry and what didn’t. A place to introduce new tools and resources for our field, and where to engage with others. While this happened a lot at the very first conference, attendance necessity did not allow this concept to continue unaltered. My personal opinion: While this interaction with programmers and users still happens at RootsTech, it does not happen on the same level that it used to mainly because of the differing wavelengths of programmers and users. In many cases, we don’t speak the same language, and dialogue can get frustrating really quickly.

As an alteration to the overall concept, RootsTech was great in shifting towards a storytelling/sharing, DNA, and digital resource focus. In essence, keeping with a tech foundation, while bringing in more sessions of traditional genealogy instruction to appease a wider audience. And it has grown exponentially over the years – which means, despite some growing pains and hiccups over the years, they must be doing something right. For those of you who attended last year’s severe hiccup with badge scanning – they have promised to do away with that process for this year – which should make attendance much smoother.

For those of you new to RootsTech, I am going to outline some of my favorite bits of advice to get the most of out this conference.

So buckle up, Buttercup – it’s time to dive into RootsTech 2019!

  1. Adjust Your Expectations: This is NOT NGS or FGS – this is RootsTech. It will be a different experience overall, and many of the sessions will be different. Some would say, not different enough, which is a good point – but go in with your eyes wide open, and your expector antenna set to tech overload! In other words, go with the flow and have fun with the offerings – you will learn new things, and come away with renewed inspiration. This is the pep rally of genealogy, and its message is family, connections, and inspiration. The energy alone is worth the trip.
  2. Use the App!! So much information in one little space – this is how you get to the syllabus material, schedule your session attendance, learn more about speakers/vendors, and keep updated on conference announcements. And don’t forget – they really want you to rate the sessions you attend through the app – it helps with next year’s planning, and determines whether your speaker receives any bonuses based on your rating. As a bonus, you can also make friends in the app, and learn about great places to eat.
  3. Introvert Alert: This is the largest genealogy conference on the continent – so it will be crowded – really crowded. Pace yourself, try to make some new friends, and go take a break if you need to – like, in the big comfy demo stage chairs, with some popcorn, and a soda. There are some places to break away and take a breather – and if necessary, sneak back to the hotel for a nap.
  4. So Many Sessions, So Little Time: You may not get to attend every session you have your heart set on – as I said above, it is crowded, and while they plan as best as they can for attendance numbers per room, some may hit capacity, and you may be forced to move to another session. This is where the app can be a lifesaver! As you review the session descriptions, and pick (star) your favs, be sure to pick a few per time slot. The app lets you pick more than one per hour for your personal schedule. It will warn you that you’ve picked more than one, but if you can pick your top three each hour, you will be able to attend the alternates at a moments notice, instead of scrolling through everything while the seats continue to fill up.
  5. Make the Exhibit Hall a Top Priority! This is by far the largest exhibit hall you will encounter in genealogy conference land – so many new companies and tools, tips on how to use your favorite tech tools, and demos all day long! It is so important to examine the exhibit hall map as closely as you do the session list. Besides, the hub of the RootsTech party is in the exhibit hall – with an energy that does not sleep. BTW, for those of you attending a virtual pass, or staying home to watch a few of the live streaming, the exhibit hall is always open to you virtually. Take the exhibitor list, and visit all of their websites to tour their products or offerings = another great way to be a part of the action!
  6. Don’t Forget the Unconferencing Sessions in the Exhibit Hall! I have mentioned thisaspect of RootsTech in the past, and some have given me a side eye, because they didn’t know what I was talking about – which is such a shame! From the very first year, these unconferencing sessions were implemented to encourage conversations – tech, genealogy, or both – programmers, genealogists, or hopefully both – all in rooms/booths they could schedule to talk about anything in the industry they wanted to cover. And this tradition has not wavered. In fact, this is one of my favorite things to do at RootsTech. The unconferencing sessions are along the North side of the Expo Hall. I will be hosting a session as a follow-up to my class on Consumable Genealogy – giving a live demo on using Canva and Pixabay – and there will be a couple of chat sessions about Genealogy in Second Life, hosted by the Second Life Virtual Genealogical Society – so be sure to check in at the unconferencing boards to plan out your participation.
  7. THE Place to Bring Out Your Social Media ‘A’ Game!  With all of the of the great tools at your fingertips, now is the time to hashtag it and post it – or storyboard it. You will connect with attendees and those attending from home. #rootstech #notatrootstech
  8. Don’t Over Do It. You cannot experience everything there is to offer, and it’s important to understand your own limitations. So prioritize your time within reason – and if you get overwhelmed, head over to the library for some research – they are open until 9pm just about every evening – and you won’t want to miss the opportunity of researching in the nation’s most comprehensive genealogy library.
  9. The Common Sense Stuff: As with any conference, this is a marathon, not a sprint – you need to stay hydrated, get plenty of sleep, dress in layers, eat healthy, and wear your walking shoes. I noticed from the most recent ‘behind the scenes’ video – a tour of the Salt Palace – that the on-site check-in is on the opposite end of the building – back where the very first conference took place. In other words – seriously – wear comfortable shoes!!!
  10. Smile, have fun, be nice, and soak up the energy that will inspire long after we get home to digest all we have learned.
That’s about it for now, folks – I’ll see you in a few days! Safe travels and may the session selections be ever in your favor!!

PSA: Facebook Genealogy Groups – Proceed with Caution

As much as I hate to say this, it’s time we get smart and vet our memberships to Facebook Genealogy Groups. Just this morning I was scolded and publicly shamed in a very popular Facebook Genealogy group that contains over 16,000 members. My crime? Asking a poster (within a comment string) to consider sharing her state specific story with our state historical society publication – which happens to be a free educational resource for all – created and hosted by a government archival/artifact repository. Good grief!

The ironic point of this interaction, is that I always double check the group rules before posting or commenting – because every group can be VERY different. In this case, they only prohibited advertising services or products “for sell” [for sale]. As a non-profit, free educational resource, I was in no way soliciting anything that resulted in a profit – nor was I even advertising – it was a suggestion at the bottom of a very long comment string.

But here’s how they handled this situation. They removed my comment and then made a new post calling me out for this shameful behavior. Most group admins will take down a comment or post and quietly message the offender – unless this was a repeat offense, or a problem they keep having with many others. Nope. They instead chose to publicly rebuke my “offense” when in fact, I hadn’t violated anyone’s rules. The admin of the day stated that I should have known better, and continued to lecture that I was ignorant of standard “netiquette”.

Unfortunately, my apology and clarification that this was not in their rules (because, you know, I researched their own rules list) simply fanned the flames, and it was apparent that, just like Caesar, the offense was declared, judgement and punishment were handed out and no words of defence would be accepted. So let it be written, so let it be done! Sorry folks, that is an environment that is contrary to the world of kindness I know to be genealogy.

Many of you have witnessed this scenario before as well as become concerned over Facebook abuses in all forms reported in the news. In fact, several users have already left Facebook due to these reports.  Over the years, I have embraced Facebook due to the engaging groups of collective advice and dialog. Many of the groups are wonderful! However, I have also witnessed conversations turn ugly in the blink of an eye. Facebook is a place where many people feel it’s OK to be hateful to one another, bully and insult one another, and demonstrate the very worst of humanity.

But let’s take a closer look at genealogy groups in particular.

The good:

The best genealogy groups are usually topic or location specific. Local genealogy groups by state or county are research/dialog rock stars! They provide invaluable insights to those of us who are out of town – a true “pay-it-forward” kindness in the form of “boots on the ground” volunteers. It is apparent that they love their community and want to share the historical/genealogical love. I have been the recipient of many acts of genealogy kindness from these research angels, which demonstrates the goodness and kindness of the genealogy community, and why Facebook is still a place to get some rock-solid advice and assistance.

The not so good:

The least helpful groups out there are usually too broad in focus to provide much more than cute memes and a burgoo of stories that might be fun, or might be silly, but do not provide much educational advice or meaningful dialog. Their topics are so various that following along becomes mentally exhausting, with little educational meat to show for your efforts. In worst case scenarios, the atmosphere turns toxic, with rampant criticism, insults, shaming, bullying, which often begins with or is encouraged by the behavior of the admins.

Lessons & Takeaways – please evaluate your membership in FB genealogy groups based on these helpful Tips:

  • When you become a new member, take a really close look around before engaging with the other members. Read all group policies or rules FIRST before commenting OR posting ANYTHING! Also, be sure to read the comments below these rules – they can be very telling. In the group that bullied me this morning, there was a telltale comment from another victim that had simply posted a small story about a relative that had died, which included a link to the obit. As she was grieving, she didn’t notice the link included a Go Fund Me section for family assistance. She was apologetic, but it was clear from the conversation that the admins would not back down on their rebuke. As she was clearly sad after losing a loved one, this admin behavior was particularly mean spirited. Of course, I didn’t see this until I started poking around after my own rebuke.
  • READ THE ‘ABOUT’ PAGE! This is vital to getting a feel for the intent behind those who created or admin the group! Unfortunately, once I began digging into the About section, I discovered an advertisement about their new magazine they created as an offshoot of the group. Which leads me to believe they were not upset that I broke an invisible rule – but rather upset that my comment pointed Kentucky researchers to a free educational publication. They clearly viewed my post as content competition, and hid their bullying behind tech shaming and absolutism.
  • Go over the admin list, their genealogy backgrounds, and their past interactions among the group. I have been a FB group admin many times in the past, and I can tell you it’s a thankless job with many hours spent wrangling trolls and  herding cats. But if the admins have no genealogical educational/professional background and they are truly hobbyists that do not help educate others, walk away quickly or their rule police will haul you away at any perceived infraction! Also a red flag: When they declare the group to be a “drama free zone” they’re not talking about themselves – just you! The admins can be as dramatic as they like, and you have no power against it – so again, leave quickly!
  • Review previous conversations – is the group helpful, encouraging, educational, and welcoming – or are they simply opinionated without educational substance? Might I remind everyone that false trees and unsourced genealogy is the modern scourge of genealogy – if we don’t surround ourselves with educational groups, we don’t grow. And with the fictional trees that have flooded online databases, these types of groups can contribute to the problem with their proliferation of unsourced advice.
  • Bye, Felicia! How many have seen this dismissal used within FB Group conversations? You will often see this used to dismiss anyone who chooses to disagree with the collective, or more importantly, the admins. The person who dares disagree, and voices their contradictory opinion is dismissed by the group as irrelevant – either just before they leave the group willingly, or are ejected. Make no mistake, this too is a form of bullying. It has become all too common among the hive mind of FB Groups. Whatever you do, do not upset the admins or the most powerful group participants! They surround the lone voice in order to silence it – rejoicing in their victory once the voice has been removed. Just like the Borg mind – Resistance is futile. The moral of this point in the story: once the group dislikes your contradictory stance, just leave. They aren’t worth your time – find a welcoming place that fosters a healthy collaborative environment. Oh, and just a reminder that healthy dialog includes diverse opinions.
  • And as a supplemental point to the above, defending your actions or even trying to apologize will not be of any help. Admins who enjoy the power too much will not listen and would love nothing more than to vote you off the island, regardless of whether your words make common sense. I had one person remove a post in an abandoned historic structures group because it listed the address, which was against their rules – but the property was for sale! The realtor wanted the address publicized to drum up interest and save the property from ruin! Despite this reasonable exception, the admin loved their power more than saving a historic property, sending a clear signal that they would never listen to reason beyond their own, so I just quietly left the group.

In Conclusion:

I know this post will not be popular – as it reminds us that even roses have thorns – and ignoring their presence does not prevent us from getting stuck. It is high time we recognize the other heinous part of Facebook beyond the privacy breaches: the bullying and abuse of power to silence diverse thought. More importantly, when the genealogical community has a hard time being civil to one another in this environment, it’s time to reevaluate our participation! Life is too short and the research too long to treat others in this fashion. There are so many wonderful Facebook Genealogy Groups out there – but proceed with caution and BE SELECTIVE – be kind, and if they throw you to the wolves, dust yourself off and find a healthy, welcoming genealogy space.

Happy Researching, Y’all!