PSA: Facebook Genealogy Groups – Proceed with Caution

As much as I hate to say this, it’s time we get smart and vet our memberships to Facebook Genealogy Groups. Just this morning I was scolded and publicly shamed in a very popular Facebook Genealogy group that contains over 16,000 members. My crime? Asking a poster (within a comment string) to consider sharing her state specific story with our state historical society publication – which happens to be a free educational resource for all – created and hosted by a government archival/artifact repository. Good grief!

The ironic point of this interaction, is that I always double check the group rules before posting or commenting – because every group can be VERY different. In this case, they only prohibited advertising services or products “for sell” [for sale]. As a non-profit, free educational resource, I was in no way soliciting anything that resulted in a profit – nor was I even advertising – it was a suggestion at the bottom of a very long comment string.

But here’s how they handled this situation. They removed my comment and then made a new post calling me out for this shameful behavior. Most group admins will take down a comment or post and quietly message the offender – unless this was a repeat offense, or a problem they keep having with many others. Nope. They instead chose to publicly rebuke my “offense” when in fact, I hadn’t violated anyone’s rules. The admin of the day stated that I should have known better, and continued to lecture that I was ignorant of standard “netiquette”.

Unfortunately, my apology and clarification that this was not in their rules (because, you know, I researched their own rules list) simply fanned the flames, and it was apparent that, just like Caesar, the offense was declared, judgement and punishment were handed out and no words of defence would be accepted. So let it be written, so let it be done! Sorry folks, that is an environment that is contrary to the world of kindness I know to be genealogy.

Many of you have witnessed this scenario before as well as become concerned over Facebook abuses in all forms reported in the news. In fact, several users have already left Facebook due to these reports.  Over the years, I have embraced Facebook due to the engaging groups of collective advice and dialog. Many of the groups are wonderful! However, I have also witnessed conversations turn ugly in the blink of an eye. Facebook is a place where many people feel it’s OK to be hateful to one another, bully and insult one another, and demonstrate the very worst of humanity.

But let’s take a closer look at genealogy groups in particular.

The good:

The best genealogy groups are usually topic or location specific. Local genealogy groups by state or county are research/dialog rock stars! They provide invaluable insights to those of us who are out of town – a true “pay-it-forward” kindness in the form of “boots on the ground” volunteers. It is apparent that they love their community and want to share the historical/genealogical love. I have been the recipient of many acts of genealogy kindness from these research angels, which demonstrates the goodness and kindness of the genealogy community, and why Facebook is still a place to get some rock-solid advice and assistance.

The not so good:

The least helpful groups out there are usually too broad in focus to provide much more than cute memes and a burgoo of stories that might be fun, or might be silly, but do not provide much educational advice or meaningful dialog. Their topics are so various that following along becomes mentally exhausting, with little educational meat to show for your efforts. In worst case scenarios, the atmosphere turns toxic, with rampant criticism, insults, shaming, bullying, which often begins with or is encouraged by the behavior of the admins.

Lessons & Takeaways – please evaluate your membership in FB genealogy groups based on these helpful Tips:

  • When you become a new member, take a really close look around before engaging with the other members. Read all group policies or rules FIRST before commenting OR posting ANYTHING! Also, be sure to read the comments below these rules – they can be very telling. In the group that bullied me this morning, there was a telltale comment from another victim that had simply posted a small story about a relative that had died, which included a link to the obit. As she was grieving, she didn’t notice the link included a Go Fund Me section for family assistance. She was apologetic, but it was clear from the conversation that the admins would not back down on their rebuke. As she was clearly sad after losing a loved one, this admin behavior was particularly mean spirited. Of course, I didn’t see this until I started poking around after my own rebuke.
  • READ THE ‘ABOUT’ PAGE! This is vital to getting a feel for the intent behind those who created or admin the group! Unfortunately, once I began digging into the About section, I discovered an advertisement about their new magazine they created as an offshoot of the group. Which leads me to believe they were not upset that I broke an invisible rule – but rather upset that my comment pointed Kentucky researchers to a free educational publication. They clearly viewed my post as content competition, and hid their bullying behind tech shaming and absolutism.
  • Go over the admin list, their genealogy backgrounds, and their past interactions among the group. I have been a FB group admin many times in the past, and I can tell you it’s a thankless job with many hours spent wrangling trolls and  herding cats. But if the admins have no genealogical educational/professional background and they are truly hobbyists that do not help educate others, walk away quickly or their rule police will haul you away at any perceived infraction! Also a red flag: When they declare the group to be a “drama free zone” they’re not talking about themselves – just you! The admins can be as dramatic as they like, and you have no power against it – so again, leave quickly!
  • Review previous conversations – is the group helpful, encouraging, educational, and welcoming – or are they simply opinionated without educational substance? Might I remind everyone that false trees and unsourced genealogy is the modern scourge of genealogy – if we don’t surround ourselves with educational groups, we don’t grow. And with the fictional trees that have flooded online databases, these types of groups can contribute to the problem with their proliferation of unsourced advice.
  • Bye, Felicia! How many have seen this dismissal used within FB Group conversations? You will often see this used to dismiss anyone who chooses to disagree with the collective, or more importantly, the admins. The person who dares disagree, and voices their contradictory opinion is dismissed by the group as irrelevant – either just before they leave the group willingly, or are ejected. Make no mistake, this too is a form of bullying. It has become all too common among the hive mind of FB Groups. Whatever you do, do not upset the admins or the most powerful group participants! They surround the lone voice in order to silence it – rejoicing in their victory once the voice has been removed. Just like the Borg mind – Resistance is futile. The moral of this point in the story: once the group dislikes your contradictory stance, just leave. They aren’t worth your time – find a welcoming place that fosters a healthy collaborative environment. Oh, and just a reminder that healthy dialog includes diverse opinions.
  • And as a supplemental point to the above, defending your actions or even trying to apologize will not be of any help. Admins who enjoy the power too much will not listen and would love nothing more than to vote you off the island, regardless of whether your words make common sense. I had one person remove a post in an abandoned historic structures group because it listed the address, which was against their rules – but the property was for sale! The realtor wanted the address publicized to drum up interest and save the property from ruin! Despite this reasonable exception, the admin loved their power more than saving a historic property, sending a clear signal that they would never listen to reason beyond their own, so I just quietly left the group.

In Conclusion:

I know this post will not be popular – as it reminds us that even roses have thorns – and ignoring their presence does not prevent us from getting stuck. It is high time we recognize the other heinous part of Facebook beyond the privacy breaches: the bullying and abuse of power to silence diverse thought. More importantly, when the genealogical community has a hard time being civil to one another in this environment, it’s time to reevaluate our participation! Life is too short and the research too long to treat others in this fashion. There are so many wonderful Facebook Genealogy Groups out there – but proceed with caution and BE SELECTIVE – be kind, and if they throw you to the wolves, dust yourself off and find a healthy, welcoming genealogy space.

Happy Researching, Y’all!

The Online MYTH: Researching in Tandem for Best Results

I am writing this post with gritted teeth and a fake smile upon my lips – retaining a professional demeanor in the face of such a dangerous fallacy can be almost impossible. But I promised you undiluted genealogy – and here comes test case number 1! Quick – go get a cup of tea before reading further!

Just this morning, on Facebook – the disseminator of both good and evil genealogy advice – a woman was asking for research location tips from her fellow genealogical researchers. As several gave her great insights, one person declared that:

“So many Kentucky records are online that it is rarely necessary to do onsite research anymore.”

She then proceeded to list about 3 wonderful online repositories….which was helpful, in a way….but with no cautionary caveats.

Two of the three online resources she shared should have come with cautions: The first one links to an aggregated collection of digitized items from around the state, including maps and newspapers – but what she doesn’t know, is that this site is in limbo, and most early participants no longer share digitization efforts on this site – most have created their own online portals for digitized records. The other site is a go-to for land records, and I recommend this one to researchers all the time – but caution that state budget cuts hit them hard, and digitization efforts had to stop short of the entire collection – some onsite visits would be necessary to access any records past a certain year.

Now, I understand that the standard researcher will not have knowledge of these limitations – but the overall impression of digitized record repositories containing complete collections, thereby eliminating a need for onsite research is FALSE!! FICTION!!! JUST PLAIN WRONG!! In fact, DANGEROUSLY WRONG!!

Why dangerous? Because the libraries and archives that contain our history operate on funding – local, state, or federal funding. What happens when the visitation numbers go down to a point that makes the keepers of the funds question their allocation that year? They cut, and they cut some more….and they hear local/national statements about everything being online, and they cut further…until access or existence is in extreme danger.

I was recently told a scary story (just in time for Halloween) about the construction of a new county courthouse – the locals in charge of building said courthouse, decided to opt for a closet sized research table to access records, because “No one conducts onsite research anymore – it’s all available on Ancestry!”

How do we stop this madness?

You MUST conduct your research using a tandem approach – and abandon the research vacuum of online only records!

1. PLEASE stop perpetuating the myth of online-only access. Just think about statistical probabilities alone – they are staggering. Since we’ve only been digitizing things for about the past 10-15 years (larger institutions), only a tiny portion has been digitized. And so many smaller institutions are not digitizing at all because of low staffing, technology and budget constraints. The libraries and archives of the world maintain huge collections of local records and family records – primary sources that can obliterate your brick wall! But if we encourage others to research in both places – online AND onsite, budgets grow, and online access continues to grow….otherwise, with the demise of research repositories because of a myth, we run the risk of endangering the existence of our history – and stopping the digitization efforts! Trust me, the digitization budgets are connected to the libraries and archives – you cannot have one without the other.

2. Run tandem research all the time – begin with online sources (images of primary sources hosted on main sites, such as Ancestry and Family Search) – noting the original location of these records. After building your research foundations with the wonderful digitized documents available to us, move to other online resources. Take a virtual tour of the libraries and archives of your state, region, and county of focus. Comb their websites and online catalogs to see what they have – look for several things: catalogs that list many of their items AND separate links that house archival finding aids or any digitization efforts they may be running. Remember: Even catalogs have limitations, and may not contain a list of EVERYTHING in their collection. Also, smaller county historical/genealogical societies may not have a website at all, or if they do, they may only list their location – not a list of what they have. Personal contact would be necessary in this instance.

General Stacks section of the Martin F. Schmidt Research Library at the Kentucky Historical Society

3. Head out on the road! Now that you have a research plan as to the locations and collections you want to see, you will be much more successful in your results. Be ready to experience some amazing bonuses along the way! By visiting the area of your ancestral home, you will gain an understanding that is unparalleled. You see the geography, breathe the air, and talk with the people of your homeland. Contextual knowledge of your ancestral community is a vital part to understanding your ancestors. Plus, your visit, though a tad costly, helps maintain the existence of these storehouses of history and information.
In short – always think of research as a multi-dimensional process. We are fortunate enough to have wonderful records at the tip of our fingers via super digitization efforts of many – but our research should NEVER stop there! Our storehouses of history contain the family records we need: Bible records, genealogy research files, correspondence, diaries, photos, school and Church records, etc. A fundamental principle of the Genealogical Proof Standard is “conducting a reasonably exhaustive search” – NEWSFLASH – online only research is NEVER a reasonably exhaustive search!

Great, now I need another cup of tea – and it’s only Monday!
Cheri Daniels, MSLS
The Genealogy Librarian